Vasundhara Games

Privacy Policy

Effective Date: 17 August 2026

This Privacy Policy explains how VASUNDHARA GAMES, publishing under the developer name "Calm & Relaxing Games," collects, uses, shares, and protects information when you use any of our mobile applications, games, websites, products, or related services.

In this Privacy Policy, "we," "us," and "our" refer to VASUNDHARA GAMES. "Services" means all Android and iOS applications, games, websites, and related services operated by us or linking to this Privacy Policy.

1. Developer Information

Address:
3rd Floor, Office No. 305, 306, 307, Oasis Corner, Dhanmora Char Rasta, Katargam, Surat, Gujarat 395004, India

This Privacy Policy applies to all of our Services unless a specific Service displays a separate privacy notice.

2. Information We Collect

Depending on the Service you use and the features enabled, we or our service providers may collect the following information.

Device and technical information

This may include:

  • Device model and manufacturer
  • Android or iOS version
  • Language, country, time zone, and approximate location
  • IP address
  • Google Advertising ID, Apple IDFA, IDFV, Android ID, or similar identifiers
  • App installation identifiers and Firebase installation identifiers
  • App version, package name, bundle ID, network type, and basic device information

App activity and usage information

This may include:

  • Game sessions and session duration
  • Levels completed and gameplay progress
  • Scores, achievements, hints, shuffles, and other game events
  • App installations, activations, purchases, and subscription events
  • Advertising views, clicks, impressions, and interactions
  • Crash reports, error logs, diagnostics, and performance information
  • Privacy choices and consent signals

Information you provide

Some Services may allow you to contact us, participate in promotions, submit feedback, use customer support, create a profile, or connect a third-party account.

Depending on the feature, we may collect information such as your email address, username, profile information, support messages, survey responses, and other information you voluntarily provide.

We do not request sensitive personal information unless it is necessary for a specific feature and disclosed to you at the time of collection.

3. Purchases and Subscriptions

Some Services may offer one-time in-app purchases and/or auto-renewable subscriptions through Google Play Billing on Android and Apple In-App Purchase on iOS.

Subscriptions may provide benefits such as removing advertisements, unlocking premium features, or providing access to additional content. The specific benefits, price, billing period, renewal terms, and trial terms will be displayed before purchase.

Depending on the platform:

  • Google processes purchases made through Google Play.
  • Apple processes purchases made through the App Store.
  • We do not receive or store your complete payment-card number.
  • We may receive the product purchased, transaction identifier, purchase token, receipt identifier, price, currency, purchase date, renewal status, expiration date, cancellation status, and refund status.
  • Subscriptions normally renew automatically unless cancelled before the next renewal date.
  • Deleting an app does not cancel a subscription.
  • Free trials may automatically convert to paid subscriptions unless cancelled before the trial ends.
  • You can manage or cancel subscriptions through your Google Play or Apple account subscription settings.
  • Refund requests are handled according to Google Play or Apple refund policies.
  • Purchases may be restored through the applicable platform's restore-purchase or account functionality, where supported.
  • Purchases made on Android may not automatically transfer to iOS, and purchases made on iOS may not automatically transfer to Android.

4. Advertising, Analytics, and Third-Party Services

We use third-party advertising, mediation, analytics, attribution, crash-reporting, payment, and technical-service providers.

Our Services may use:

  • Firebase services, including Firebase Analytics, Crashlytics, Performance Monitoring, Remote Config, and other Firebase services that we enable
  • Google Mobile Ads, including AdMob
  • Meta Audience Network and related Meta advertising services
  • AppLovin and AppLovin MAX mediation services
  • Google Play Billing
  • Apple In-App Purchase
  • Other advertising, analytics, attribution, mediation, or technical-service providers that may be added to our Services

These providers may collect device information, advertising identifiers, IP address, app activity, diagnostic information, purchase information, and advertising interaction data.

They may use information to:

  • Display and measure advertisements
  • Provide personalized or non-personalized advertisements
  • Limit repeated advertisements
  • Measure advertising and campaign performance
  • Detect invalid traffic, abuse, and fraud
  • Analyze Service usage
  • Diagnose crashes and technical problems
  • Process purchases and subscriptions
  • Improve their services

The providers may process information according to their own privacy policies:

We do not sell your name, email address, or other directly identifying information.

5. Personalized Advertising and Consent

Depending on your country or region, advertising providers may use advertising identifiers or similar identifiers to show personalized advertisements.

On iOS, where required, we request permission through Apple's AppTrackingTransparency framework before using data for tracking or accessing the advertising identifier for tracking purposes.

Where legally required, we request consent before using information for personalized advertising. If you do not provide consent, advertisements may still be shown, but they may be less relevant to you.

You can manage advertising preferences through your Android or iOS device settings, including resetting or restricting advertising identifiers where those options are available.

6. How We Use Information

We may use information to:

  • Provide and operate our Services
  • Save gameplay progress and preferences
  • Create and manage accounts, where supported
  • Process purchases and subscriptions
  • Verify purchase and subscription entitlements
  • Display and measure advertisements
  • Analyze usage and performance
  • Fix crashes, bugs, and technical problems
  • Prevent fraud, abuse, and invalid advertising activity
  • Improve features and user experience
  • Respond to support requests
  • Send service-related communications
  • Conduct promotions, surveys, or contests
  • Comply with legal obligations
  • Protect our rights, users, and Services

7. How Information Is Shared

We may share information with:

  • Advertising networks and advertising mediation providers
  • Analytics, attribution, and crash-reporting providers
  • Cloud, hosting, and technical-service providers
  • Google Play and Apple payment-processing providers
  • Customer-support and communication providers
  • Professional advisers, auditors, insurers, and legal advisers
  • Regulators, law-enforcement authorities, or other parties when required by law
  • A successor entity in connection with a merger, acquisition, restructuring, or sale of assets

We do not share information with third parties except as described in this Privacy Policy, with your permission, or when necessary to provide, protect, and improve our Services.

8. Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing our Services, analyzing performance, preventing fraud, processing purchases, resolving disputes, and complying with legal obligations.

Crash reports, analytics records, advertising records, purchase records, subscription records, account information, and technical information may be retained by us or the relevant service providers according to their applicable retention policies.

Aggregated or anonymized information may be retained for longer periods because it cannot reasonably be used to identify an individual.

9. Data Deletion Requests

If a Service allows you to create an account, you may request account and associated data deletion by contacting us at support@vasundharagames.com.

If a Service does not require an account, you may still contact us to request deletion of personal information that we control.

We may need to retain certain information when required by law, needed to complete a transaction, prevent fraud, resolve disputes, process refunds, or protect our legal rights.

Information held independently by Google, Apple, Meta, AppLovin, Firebase, or other service providers may need to be deleted through those providers' own privacy or account settings.

10. Security

We use reasonable administrative, technical, and organizational safeguards to protect information. However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

11. Children's Privacy

Some of our Services may be used by people of different ages, and some Services may be directed toward families or children.

For child-directed Services, we configure advertising and analytics services using child-directed or family-safe settings required by applicable laws, Google Play policies, and Apple policies.

We do not knowingly request unnecessary personal information from children. Parents or guardians who believe that a child has provided personal information may contact us at support@vasundharagames.com.

12. International Data Transfers

Because our service providers operate in different countries, information may be processed or transferred outside your country of residence.

We take reasonable steps to ensure that such processing is handled in accordance with applicable privacy laws and appropriate safeguards.

13. Your Privacy Rights

Depending on your location, you may have rights to:

  • Request access to personal information
  • Request correction or deletion
  • Object to or restrict certain processing
  • Withdraw consent where processing is based on consent
  • Opt out of certain personalized advertising
  • Request information about categories of third parties receiving your information
  • Submit a privacy complaint to a relevant authority

To exercise an applicable right, contact us at support@vasundharagames.com.

We may need to verify your identity before completing certain requests.

14. Third-Party Services

Our Services may contain or use third-party software development kits, advertising services, analytics services, payment services, and links to third-party websites.

Their handling of information is governed by their own privacy policies. We recommend reviewing the privacy policies of third-party providers before using their services.

15. Platform Terms and Purchase Policies

Our applications may be distributed through the Apple App Store and Google Play. Your use of those stores and related purchases may also be subject to the applicable platform terms:

Purchases and subscriptions are processed by Apple or Google through their respective in-app purchase systems. The applicable store may provide additional terms regarding payment processing, subscription renewal, cancellation, refunds, and account management.

Subscription prices, billing periods, free-trial terms, renewal terms, and cancellation information are displayed before purchase. Deleting the application does not cancel an active subscription. Users must manage or cancel subscriptions through their Apple App Store or Google Play account settings.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the Effective Date at the top of this page. We encourage you to review this Privacy Policy periodically.

17. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact:

VASUNDHARA GAMES
Developer name: Calm & Relaxing Games
Email: support@vasundharagames.com
Address: 3rd Floor, Office No. 305, 306, 307, Oasis Corner, Dhanmora Char Rasta, Katargam, Surat, Gujarat 395004, India